The content on communitydesk.co.za, including our blog, Help Centre, guides, FAQs and the answers of our AI assistant, is general information about running community schemes and using CommunityDesk. It is not legal, financial, tax, accounting, insurance or other professional advice, and it does not create a professional relationship with you. Laws, CSOS guidance and court decisions change; check the current position and take professional advice before acting on anything that matters.

CommunityDesk is built around the Sectional Titles Schemes Management Act, CSOS requirements and POPIA, and helps schemes follow them. Using it does not by itself make a scheme compliant: the trustees, HOA directors and managing agent remain responsible for the scheme’s governance, finances and compliance.

Screenshots, sample dashboards and examples on this website use fictional schemes, people and figures for illustration. They are not real customers or results. Price estimates on the website are a guide: your price is confirmed in the app before you authorise billing.

Our assistant is an artificial intelligence and says so. Some articles are drafted with the help of AI and then reviewed and approved by our team before they are published. AI can still make mistakes: if you notice one, please tell us at enquiry@communitydesk.co.za and we will correct it.

We link to other websites and work with third-party services (for example payment providers, banks, CSOS and news sources). We don’t control them and aren’t responsible for their content, availability or practices; their own terms and privacy policies apply.

Parts of the website and app are offered in several languages, and some translations are machine-assisted. If a translation differs from the English version, the English version applies.

We work to keep the website accurate, available and secure, but to the extent the law allows, we make no warranty that it is complete, current, uninterrupted or free of errors, and we are not liable for loss arising from reliance on the website’s general content. This does not limit your rights under the Consumer Protection Act where it applies, or our obligations to customers under our Terms of Service.

Email is not a fully secure way to send information, so please don’t send passwords, sign-in codes or bank details by email. We take reasonable care that files on our website and in our emails (such as brochures and statements) are free of viruses and other harmful code, but you should also use up-to-date security software. An email from us is not a binding offer or agreement unless it says so; prices and terms are confirmed in the app before you authorise billing.