Owner portal

Using the owner portal

Updated 13 Oct 2026

The owner portal is your scheme’s front door: your levy account, maintenance requests and scheme news in one place, on your phone or computer.

Signing in

There’s no password to remember. Enter your email on the sign-in page and we’ll send you a one-time sign-in link. If your email isn’t recognised, ask your managing agent or trustees to add it to your unit.

What you’ll find

  • Home: your balance, what’s due next, open maintenance requests and the latest announcements.
  • My Account: your statement, invoices and payments. Print or save it as a PDF, and pay online with Pay now if your scheme offers it.
  • Debit order: set up a DebiCheck debit order for your levies, if your scheme offers it.
  • Maintenance: report an issue with photos and follow it until it’s fixed.
  • Utilities: your water and electricity readings.
  • Moving In & Out: give notice and complete condition reports.
  • Meetings: AGM notices and agendas, online voting and proxies.
  • Announcements, Documents, Rules and Contacts for the whole scheme.
  • Messages: talk to the scheme team.
Tenants see the pages that apply to them. Levies, meetings and scheme performance are for owners only, because owners are the members of the body corporate or HOA.

Your language

You can use the portal in English, Afrikaans, isiZulu, Sepedi, French or Portuguese. Change it from the language menu.

Using the owner portal | CommunityDesk